My Sedgwick Login: A Complete Guide to Accessing Your Account
Everything you need to log in to MySedgwick, recover a forgotten password, and fix the most common access issues on the claimant portal.
If you’ve been directed to Sedgwick to manage a workers’ compensation, disability, leave of absence, or insurance claim, you’ll need to use the MySedgwick portal to track your case online.
This guide walks you through everything you need to know about your MySedgwick login — from first-time setup to resetting your credentials and resolving common access issues.
What is MySedgwick?
MySedgwick is the secure online claimant portal operated by Sedgwick, one of the largest third-party claims administrators in the world. Many major employers — including large retailers, banks, and corporations — use Sedgwick to manage employee claims for things like workers’ compensation, short- and long-term disability, and leave of absence (such as FMLA).
Through the portal, claimants can check the status of an open claim, upload supporting documents, communicate with their assigned adjuster, and review important notifications or reminders about next steps in their case.
How to log in to MySedgwick
Logging in is straightforward once you have your credentials. Here’s the general process:
- Go to the official login page.
You can reach the portal through Sedgwick’s official MySedgwick login page or through the address provided by your employer or claims adjuster.
- Enter your username and password.
These are typically created during your initial account registration or provided to you by your employer’s HR department.
- Complete two-factor verification, if prompted.
For security, MySedgwick may send a one-time verification code to your email or phone. Enter this code to proceed.
- Access your dashboard.
Once logged in, you’ll see an overview of your active claims, any pending action items, and a messaging center for communicating with your adjuster.
Logging in through your employer
Some large employers integrate MySedgwick directly into their internal employee portals using single sign-on (SSO). If your company offers this option, you won’t need a separate MySedgwick username or password — you can typically access your claim information straight from your employer’s intranet or HR platform using your existing work credentials.
Check with your HR department to see if this applies to you before creating a separate account.
Creating a new account
If this is your first time using the portal, you’ll need to register before you can log in:
- Select “New User.”
From the login page, choose the option to create a new account.
- Indicate whether you have a claim number.
If you do, enter it; if not, you can typically still proceed by verifying your identity another way.
- Fill in your personal details.
This includes your name, date of birth, and contact information.
- Create your credentials.
Set a username and password, then choose security questions that can verify your identity later.
Once registration is complete, you can log in immediately using your new credentials.
Forgot your username or password?
It happens to everyone. If you can’t remember your login details, MySedgwick has a self-service recovery process:
- Click the “Forgot Username” or “Forgot Password” link on the login page
- Enter the email address or information associated with your account
- Follow the verification steps, which usually involve confirming a code sent to your email or phone
- Once verified, create a new password and log back in
If automated recovery doesn’t work — for example, if your contact information has changed since you registered — you’ll need to reach out to Sedgwick support or your HR department directly to regain access.
Common login issues and how to fix them
A few issues account for most login problems users run into:
- Case-sensitive passwords. Double-check that Caps Lock isn’t on, since passwords are case-sensitive.
- Account lockouts. After multiple failed login attempts, your account may temporarily lock for security reasons. Wait a short period or use the password reset option.
- Browser issues. Clearing your browser’s cache and cookies, or trying a different browser, resolves many display or login errors.
- Expired verification codes. Two-factor codes expire quickly, so request a new one if too much time has passed.
If none of these steps work, contacting Sedgwick’s support team directly is usually the fastest way to restore access.
Tips for keeping your account secure
Because your MySedgwick account contains sensitive medical and personal claim information, it’s worth taking a few basic precautions:
- Use a unique, strong password that you don’t reuse on other sites
- Never share your login credentials, even with coworkers
- Only access the portal through the official login page rather than links from unsolicited emails or texts
- Log out fully when using a shared or public computer
If your claim is related to a workplace injury, it can also help to understand how your employer’s coverage works behind the scenes — our business insurance guide breaks down how workers’ compensation fits into an employer’s overall policy.
FAQs
What is MySedgwick used for?+
It’s used to manage claims such as workers’ compensation, short- and long-term disability, and leave of absence requests, including tracking claim status and messaging your adjuster.
Do I need a claim number to create a MySedgwick account?+
Not necessarily. During registration, you can indicate that you don’t have one and typically verify your identity through another method instead.
Why does MySedgwick keep logging me out?+
The portal automatically signs users out after a period of inactivity for security reasons, so any unsaved work in progress may need to be re-entered.
Can I access MySedgwick without a separate username and password?+
Yes, if your employer has set up single sign-on (SSO), you can typically log in through your company’s internal portal using your existing work credentials.
Who do I contact if I still can’t log in?+
If self-service password and username recovery doesn’t work, contact Sedgwick’s support team directly or reach out to your employer’s HR department for further help.
Final thoughts
The MySedgwick portal is designed to make managing your claim simpler, giving you direct visibility into your case status and a way to communicate with your adjuster without waiting on hold. If you’re logging in for the first time, take a few minutes to register properly and set up your security details — it’ll make future access much smoother. And if you ever run into trouble, both self-service recovery tools and Sedgwick’s support team are there to help you get back into your account quickly.
Still can’t access your account?
Head to the official MySedgwick login page to reset your credentials or contact support directly.
Go to MySedgwick →